Ambition has a sequence
BuildingBy Harlaksh Singh
A system for serving a hundred customers depends on having customers to serve. A product built around a dataset depends on getting the data. A marketing operation depends on an offer worth putting in front of people.
I like plans that let me see a whole business before its parts exist. The difficulty is that a coherent plan can make all its parts seem ready to work on.
Some of the most appealing work may still be waiting for a reason to exist.
What makes the work valuable?
Imagine a founder building an excellent onboarding system for a business that has yet to find its next customer. The system could be exactly what the company needs at a larger size. Its value depends on enough people wanting the product to make that larger company possible.
That doesn't make onboarding unimportant. It makes the order of the work consequential. Improving the system and finding out whether anyone wants the offer answer different questions. One may be assuming an answer the other has yet to establish.
Urgency alone doesn't settle the order either. A business that only responds to immediate pressure may never build the foundations that would relieve it. Research or infrastructure can deserve attention well before the benefit becomes visible.
I find the distinction in what the work makes possible. Does the investment remove an obstacle to getting customers? Reveal whether the product needs to change? Lower a cost that would otherwise make each sale unprofitable? Or does it improve the experience of customers who may never arrive?
The answer depends on the business. A working data source might be essential before anyone can assess the offer. An elaborate reporting system might be able to wait. Both can appear in the same convincing plan.
Letting a good idea wait
I like asking what would have to be true before a project becomes valuable. It lets me take the ambition seriously enough to examine its dependencies. Some work moves forward. Some can wait. Some belongs to a different version of the future.
Letting a good idea wait can feel less ambitious than developing everything at once. It also gives the earlier work a chance to produce the result the later work needs.
This is why an ordinary task can carry so much of a larger plan. A conversation, a working data source or a clear offer may make a whole category of future work worth doing. When I can see that relationship, the small task becomes easier to value on its own terms.
H.
Letters from Bombay
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